Department: Academic Affairs
Salary Range: $30,000 - $35,000
Immediate Supervisor: Dean of General Education/Director of Student Services (TRC)
Schedule Details: Full-time (Office hours are 7:30 a.m. – 5:30 p.m. on Monday through Thursday, and 8:00 a.m. – 4:30 p.m. on Friday. Flexibility to work any shift within these hours is required. Occasional evening and weekend work is also required.)/12 month position/This is grant-funded with a limited term appointment/PEERS
The Student Success Advisor will be responsible for increasing completion and retention rates for identified students from designated rural high schools by employing a case-management style to intrusive advising. The Student Success Advisor will provide a holistic approach to academic advising through regular, sustained contact with assigned students. This position will also motivate and encourage identified students, track their progress toward degree completion, and connect them with needed internal and external resources.
Essential Job Duties
- Responsible for developing case-management strategies to ensure and increase student retention and completion of identified students.
- Serve as main point of contact for identified students.
- Connect identified students to needed resources, both internal and external, academic and holistic.
- Develop and maintain connections with students, serving as the advisor, retention guide, coach and facilitator.
- Provide complete support to identified students in order to increase completion rates.
- Monitor and document the progress of identified students.
- Work closely with high school counselors to identify eligible students and ensure a smooth transition to higher education.
- Deliver presentations within the high school setting to inform students about OTC programs and certificates.
- Provide exemplary guidance and assistance to high school students related to the various processes within Student Services including academic advising and financial aid via phone, email, and face-to-face interactions.
- Organize and maintain processes related to the registration of Fast Track students.
- Curate social media to promote OTC activities.
- Exhibit exemplary attendance and punctuality.
- Comply with college policies and procedures.
- Perform other duties as assigned, including attending college functions, serving on committees and attending community events.
Required Knowledge, Skills & Abilities
- Bachelor’s degree from a regionally accredited institution of higher learning.
- Two years of work experience in case-management, advising or relevant experience.
- Strong organizational and time management skills.
- Availability to travel to high schools and community events as needed.
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- Master’s degree from a regionally-accredited institution of higher learning.
- Professional experience in personal and/or career counseling.
- Outgoing and engaging personality.
- Experience working within a collegiate setting.
- Experience with Colleague.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions. Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends; may encounter occasional exposure to inclement weather during travel.
Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
Qualified applicants should submit the following documents:
- OTC Application for Employment
- Cover letter detailing how you meet the requirements
- Your professional resume
- Copy of college transcripts
Ozarks Technical Community College’s primary mission is to provide accessible, high quality, affordable technical and general education that is responsive to the educational needs of the community and its diverse constituencies.
Ozarks Technical Community College prohibits discrimination and harassment and provides equal opportunities in its admissions, educational programs, activities, and employment regardless of race, color, religion, gender, national origin, age, marital status, sexual orientation, political affiliation, veteran status, and disabilities that include HIV and AIDS, and medical conditions. Bona fide occupational qualifications will be allowed in those instances where age, gender, or physical requirements apply to the appropriate and efficient administration of the position.