OTC is dedicated to creating a culture that promotes success and wellbeing for our students and employees. Every department and position throughout the college strives to maintain a student-centered focus to create a culture where our students and employees are welcomed and feel safe at every campus and center. OTC applies that same focus to its hiring practices starting with the application process, the onboarding, and new hire expectations. We are committed to understanding the needs of our students and employees and providing them with an experience that represents the OTC Cares culture.

The Office of Diversity, Equity, and Inclusion (DEI) support this mission by facilitating an equity-minded culture that values the inclusion of diversity, access, belonging, and success for all members of the OTC community.

We appreciate your interest and desire to become a member of the OTC team! If you have any questions about job postings, the application process, or the status of an open position, you may reach out to Human Resources at 417-447-2635 or email jobs@otc.edu directly.

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Student Success Advisor

Apply now Job no: 494049
Work type: Springfield Campus
Location: Springfield, MO
Categories: Staff, Full-Time Staff/Administration

JOB TITLE:  STUDENT SUCCESS ADVISOR                               

DEPARTMENT:  STRATEGIC PLANNING AND GRANT DEVELOPMENT

SALARY RANGE:  $38,000 - $43,000                                                                         

FLSA:  EXEMPT

 

IMMEDIATE SUPERVISOR:  Regional Director

SCHEDULE DETAILS:  Full-time (Office hours are 7:30 a.m. – 5:30 p.m. on Monday through Thursday, and 8:00 a.m. – 4:30 p.m. on Friday. Flexibility to work any shift within these hours is required. Occasional evening and weekend work is also required.) This is a 12-month position.

 

Position Summary

The Student Success Advisor is embedded in partner school districts to proactively help students through each step of career exploration and postsecondary attainment. Performance will be evaluated by monthly tracking of metrics related to key performance indicators (KPIs). Partnering with high school counselors, this position works with students in creating postsecondary plans, FAFSA completion, college fit discussions, college applications, scholarship applications, college orientation, and more. The Student Success Advisor provides a case-management approach to holistic student support that includes long-term planning, financial planning, academic planning, and referrals to needed resources. This position is embedded at Hillcrest High School full-time.

 

Essential Job Duties

  • Meet one-on-one with each senior student in partner high schools multiple times per semester to help each student develop and succeed in their postsecondary plans.
  • Build relationships with students through regular meetings and contact to help them with best-fit decisions related to postsecondary planning.
  • Monitor and document the progress of students related to key performance data metrics.
  • Utilize career exploration tools to help students create postsecondary plans and identify postsecondary institutions that best help students reach their goals.
  • Ensure that all seniors in partner high schools progress through each stage of the financial aid process, from FAFSA completion through verification.
  • Understand and navigate students through each step of the college application process, including housing applications, scholarship applications, and completing each step of college orientation.
  • Develop case-management strategies to increase postsecondary application, FAFSA completion, and postsecondary planning and attainment for partner district high school students.
  • Connect students to needed internal and external resources to aid their success and goal attainment.
  • Work closely with high school counselors from partner district to ensure a smooth transition to higher education for students.
  • Exhibit exemplary attendance and punctuality.
  • Comply with college policies and procedures.
  • Perform other duties as assigned, including attending college functions, serving on committees and attending community events.

 

Required Knowledge, Skills & Abilities

  • Bachelor’s degree from a regionally accredited institution of higher learning.
  • Exceptional relational skills with a variety of diverse people.
  • Experience in case-management, advising or relevant experience.
  • Strong organizational and time management skills.
  • Proficiency with a variety of computer operations, and the ability to learn and adapt to new software and tracking tools.
  • Ability to communicate clearly and effectively via email, phone, video chat, text messaging, and public speaking.
  • Availability to travel to high school and community events as needed.
  • Ability to work well with others.
  • Strong oral and written communication skills.
  • Ability to work flexible hours.
  • Ability to use information technology for professional productivity (such as Microsoft Office Suite).

 

Preferred Knowledge Skills & Abilities

  • Master’s degree from a regionally-accredited institution of higher learning.
  • Two years of work experience in case-management, advising or relevant experience.
  • Previous experience tracking metrics and working with KPIs.
  • Professional experience in personal and/or career counseling.
  • Outgoing and engaging personality.
  • Demonstrated commitment to student-centered support.
  • Demonstrated value of teamwork and collaboration.
  • Experience working within a collegiate setting.
  • Experience with Colleague.

 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions.  Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends; may encounter occasional exposure to inclement weather during travel. 

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. 

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

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Applications close: Central Daylight Time

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