Financial Aid Specialist
Job no: 494077
Work type: Springfield Campus
Location: Springfield, MO
Categories: Student Affairs, Full-Time Staff/Administration
JOB TITLE: FINANCIAL AID SPECIALIST DEPARTMENT: FINANCIAL AID
SALARY RANGE: $35,000 - $50,000 FLSA: NON-EXEMPT
IMMEDIATE SUPERVISOR: Assistant Director of Federal Programs
SCHEDULE DETAILS: Full-time/12-month position/PEERS
A financial aid specialist is responsible for supporting front facing student personnel regarding financial aid programs, application procedures, paying for college, budget development, debt management and the effective use of student financial resources available for education. They are responsible for transmitting, preparing, reviewing and maintaining records, forms, and documents; preparing correspondence and reports; completing federal verifications and providing support to supervisors, faculty and staff.
Essential Job Duties
- Advise a variety of individuals who assist students regarding financial aid programs, the status of student financial aid documents, and availability of funding.
- Support staff and students regarding satisfactory academic progress.
- Support in accessing student emergency assistance programs.
- Process special circumstance and dependency override applications.
- Facilitate communication with various agencies by using software and database systems to create, modify, extract, transmit, receive, and maintain financial aid records.
- Possess understanding of the IRS rules, laws and policies as outlined in the Student Financial Aid program while applying that knowledge in the day-to-day administration of the programs.
- Review, track and process incoming documents for accuracy.
- Process assigned specialty documents to include employee tuition waivers, federal work study and federal direct loans as well as the various state aid programs.
- Communicate accurate financial aid information to faculty, staff and students.
- Promote financial literacy and support staff and students with money management skills.
- Assure compliance with applicable regulations, laws, and policies by monitoring eligibility constraints, review processes for errors, resolve discrepancies, and make adjustments, corrections, and modifications in an effort to limit student and college liabilities.
- Maintain competency and professional development through self-directed professional reading, developing professional contacts with colleagues, attending professional development offerings, and attending training and/or courses required by the College Director of Financial Aid.
- Contribute to broad based management of the Financial Aid Office by providing input to office policy and procedures.
- Exhibit exemplary attendance and punctuality.
- Comply with college policies and procedures.
- Perform other duties as assigned, including attending college functions, serving on committees and attending community events.
- Serve on committees as requested.
- Attend community/professional events as requested.
- Perform assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.
Required Knowledge, Skills & Abilities
- Associate degree from a regionally accredited institution of higher learning and (2) years of student affairs experience or a Bachelor’s degree from a regionally accredited institution of higher learning.
- Excellent organizational skills with the ability to work under pressure and meet deadlines.
- Ability to work well with others.
- Strong oral and written communication skills.
- Ability to use information technology for professional productivity (such as Microsoft Office Suite).
Preferred Knowledge Skills & Abilities
- One year of experience in student financial aid programs, including knowledge of state and federal regulations on student financial aid administration.
- Three years of experience and skill in customer service.
- Experience and skill in public speaking.
- Experience with Colleague.
- Experience working within a collegiate setting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear. The employee must be able to move around and about their area, and operate a computer as needed. Specific vision abilities required by this job include close vision.
***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
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Applications close: Central Daylight Time
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