JOB TITLE:  OPERATIONS SUPERVISOR                                                                     DEPARTMENT:  ADMINISTRATIVE SERVICES

SALARY RANGE:  $60,000 – $70,000                                                                         FLSA:  EXEMPT

IMMEDIATE SUPERVISOR: College Director of Facility Operations

SCHEDULE DETAILS:  Full-time/12 month position/PEERS

Position Summary

The Springfield Campus Operations Supervisor is responsible for overseeing daily maintenance operations, ensuring facilities and equipment are maintained in safe, efficient working conditions. This role supervises a team of maintenance staff and coordinates work schedules, preventative maintenance programs, and repair projects. The ideal candidate is a hands-on leader with a strong technical background and proven experience in maintenance coordination.

Essential Job Duties

• Supervise, schedule, and coordinate the activities of maintenance staff, including assigning daily tasks, monitoring performance, and providing guidance.
• Ensure timely completion of preventative maintenance and repair work for building systems (HVAC, electrical, plumbing, mechanical, etc.).
• Maintain inventory of tools, supplies, and parts; order replacements as necessary to prevent downtime.
• Respond to emergency maintenance issues and ensure corrective actions are implemented effectively and promptly.
• Conduct regular facility inspections to identify maintenance needs and ensure compliance with safety standards and regulations.
• Maintain records of all maintenance work, including work orders, inspections, and equipment logs.
• Provide training to maintenance staff on equipment operations, safety practices, and technical procedures.
• Collaborate with contractors and vendors for specialized repairs, renovations, or equipment servicing.
• Enforce applicable laws and regulations, i.e. Fire protection, OSHA, ADA, IBC, NEC, EPA, DNR, etc.
• Participate in budget planning by providing input on maintenance needs, equipment upgrades, and staffing.
• Develop and implement long-range maintenance plans that include capital improvement projects and equipment replacement.
• Lead initiatives for continuous improvement in maintenance processes to optimize operations.
• Appraise employee performance, conduct informal counseling on work issues, prepare documentation and improvement plans for deficiencies, and recommend performance recognition and disciplinary action.
• Assist with development and implementation of environmentally sustainable policies and procedures.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions, serving on committees, and attending community events. 

Non-Essential Job Duties

• Assist in planning and executing special facility projects, such as space renovations, landscaping improvements, or energy-saving initiatives.
• Represent the maintenance department in interdepartmental meetings or community outreach events, as needed.
• Assist other departments with setup and support for special events or emergency responses.
• Occasionally perform hands-on maintenance tasks during peak periods or when short-staffed.
• Stay current on industry best practices and attend relevant workshops or conferences as approved.

Required Knowledge, Skills & Abilities

• High school diploma or equivalent required; associate degree or technical certification preferred.
• Minimum 5 years of experience in facility maintenance, with at least 2 years in a supervisory or lead role.
• Strong knowledge of building systems, including electrical, HVAC, plumbing, and mechanical.
• Ability to read blueprints, technical manuals, and schematics.
• Effective leadership, problem-solving, and time management skills.
• Proficient with maintenance software, Microsoft Office, and inventory tracking tools.
• Strong communication skills to interact with team members, contractors, and stakeholders.

Preferred Knowledge, Skills & Abilities

• Bachelor's degree in plant engineering, facilities management, or a related field from a regionally accredited institution of higher learning.
• Five years of experience in personnel management.
• Professional experience related to facilities and ground management.
• Experience with Colleague.
• Experience working within a collegiate setting.

Working at Ozarks Technical Community College Provides Great Benefits

• Medical insurance coverage for employees through the CoxHealth network at no cost to employees.
• Dental, LTD and group life insurance coverage for employees at no cost to employees.
• Access to the on-site OTC Health and Wellness Clinic at no cost for employees and their dependents.
• Use of the OTC fitness center at no cost to employees.
• Twelve (12) tuition free college credit hours per fall and/or spring semester and six (6) college credit hours per summer term for employees and/or their dependents.
• College matches the employee PSRS/PEERS retirement at 14.5% or 6.86%

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear.  The employee must be able to move around and about their area, and operate a computer as needed.  Specific vision abilities required by this job include close vision. 

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

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