JOB TITLE: PART-TIME PROCTOR-READER-SCRIBE                             

DEPARTMENT: ACCESS AND ACCOMMODATION OFFICE

SALARY RANGE: $15.00-17.89 per hour                                                                

FLSA:  Non-Exempt

IMMEDIATE SUPERVISOR: Director of Access and Accommodation Office

SCHEDULE DETAILS: Part-time (not to exceed 19.5 hours per week). To comply with the college's academic integrity policy, current OTC students are not eligible for this position.

Position Summary

The Part-time Proctor-Reader-Scribe ensures the integrity of all exam processes in the Accommodated Testing Center. They will assist students taking exams with approved accommodations, serving as a reader and scribe. The Proctor also assists in the daily general operations of the Access and Accommodation Office as needed.

Essential Job Duties

• Ensure the integrity of all test administration for exams associated with OTC, its educational partners, or third-party platforms. This includes strict attention to exam security, client check in protocols, exam proctoring requirements, and appropriate exam delivery for all testing platforms. 
• Provide excellent customer service for all students, clients, faculty, and staff who utilize our services.
• Demonstrate alignment with OTC Cares (student-centered, holistic, proactive, and data informed) and utilize that framework in day-to-day activities.
• Establish and maintain a low-stress environment that promotes test taker’s confidence and success.
• Assist students and faculty when testing-related issues arise.
• Read aloud clearly and for long periods of time.
• Write and type legibly and quickly.
• Demonstrate for and assist students with assistive technologies and specialized software.
• Exhibit exemplary attendance and punctuality.
• Comply with college policies and procedures.
• Perform other duties as assigned, including attending college functions.

Required Knowledge, Skills & Abilities

• High School Diploma or equivalent.
• Experience troubleshooting and/or resolving basic hardware and software issues.
• Demonstrate ability to work in an environment that requires attention to detail and/or compliance with strict standards.
• Demonstrate ability to accomplish tasks by following written instructions with minimal supervision.
• Ability to work well with others.
• Strong oral and written communication skills. 
• Competency in technology and software, including learning management systems and customer relationship management platforms.

Preferred Knowledge Skills & Abilities

• An associate degree from a regionally accredited institution of higher learning or equivalent experience.
• Previous customer service experience.
• Experience reading and writing college level material or providing auxiliary services such as note-taking, test proctoring or special testing services to students with documented disabilities.
• Experience with proctoring or working in a testing center.
• Experience working within an academic and/or collegiate setting.
• Ability to work a flexible, varied schedule based on student needs.
• Experience with Colleague.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT: (The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

Environment: Work is performed primarily in a standard classroom or office setting with frequent interruptions and distractions. Requires extended periods of time within a classroom or laboratory, that may include viewing computer monitors and remaining stationary or manipulating lab equipment and navigating in limited space.

Physical: Primary functions require sufficient physical ability and mobility to work in a classroom or office setting; to remain stationary or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight (may utilize aids); to operate laboratory and office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Specific abilities required by this job include close vision and ability to hear conversation.

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

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