JOB TITLE:  STUDENT RECORDS ASSISTANT                                                         DEPARTMENT:  REGISTRAR’S OFFICE

SALARY RANGE: $14.00/hour                                                                            FLSA: NONEXEMPT

IMMEDIATE SUPERVISOR:  Assistant Registrar - Records & Registration

SCHEDULE DETAILS:  Part-time, 19.5 hours per week. Hours are flexible; however, morning shifts are preferred.

Position Summary

The part-time Student Records Assistant is responsible for maintaining, performing, and assisting with various tasks necessary in the day-to-day operations of the Registrar’s Office. The Assistant recognizes and maintains confidentiality of student records and information.

Essential Job Duties

• Orders, prints, and prepares outgoing transcripts.
• Monitors transcript processing portal and resolves action items.
• Assists with Student Information requests.
• Receives and processes incoming faxes and e-mails.
• Collects, sorts, and processes mail each day.
• Scans and links documents to student accounts using the college’s document imaging software.
• Enters student data into the college’s student information system with a high level of accuracy.
• Conducts phone and email conversations with students and organizations regarding student records within the guidelines of FERPA.
• Assists Student Affairs with student record cleanup and other tasks as assigned.
• Exhibits exemplary attendance and punctuality.
• Complies with college policies and procedures.
• Performs other duties as assigned.
• Performs assigned responsibilities, duties, and tasks according to established practices, procedures, techniques, and standards in a safe manner and with minimal supervision.

Required Knowledge, Skills & Abilities

• Completion of 12 or more credit hours from a regionally accredited institution of higher learning.
• Strong oral and written communication skills. 
• Excellent listening, problem-solving, and organizational skills with excellent attention to detail.
• Ability to work well with others.
• Ability to use information technology for professional productivity, including word processing, electronic communications, databases, spreadsheets, and presentations.

Preferred Knowledge Skills & Abilities

• Associate degree from a regionally accredited institution of higher learning.
• Working experience with confidential records.
• Experience with Colleague.
• Working experience within a collegiate setting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands to finger/touch, handle, or feel; and talk or hear.  The employee must be able to move around their area, and operate a computer as needed.  Specific vision abilities required by this job include close vision. 

***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES.  THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.  THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE.  THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.”  THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

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